Accident to the Embraer ERJ170 registered F-HBXO and operated by HOP! on 16/11/2017 at Toulouse Blagnac (31)

Chute d'une passagère lors du débarquement par un escalier

Responsible entity

France - BEA

Investigation progression Closed

Progress: 100%

Vol de transport commercial AD Nantes (44) - AD Toulouse (31)

Lors du débarquement, un passager glisse sur le seuil de porte et se blesse gravement dans sa chute.

Final report (FR) (2018/04/06)

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General information
Local date	16/11/2017
Responsible entity	France - BEA
State or area of occurrence	France - 31 Haute-Garonne
Location	AD Toulouse-Blagnac
Human consequences	Serious
Number of serious injuries	1
Aircraft consequences	None
Occurrence class	Accident
Occurence category	RAMP: Ground Handling
File number	BEA2017-0687

Flight Information
Aircraft category	Aeroplane
Operator	France - HOP!
Manufacturer / Model	EMBRAER - ERJ170
Aircraft Registration	F-HBXO
State of registry	France
Last departure point	France - LFRS (NTE): Nantes Atlantique
Planned destination	France - LFBO (TLS): Toulouse Blagnac
Flight phase	Standing
Serial number	17000032
Operator Type AG
Operation Type	Commercial Air Transport - Passenger - Airline

BEA is the French air safety investigation authority for civil aviation. The sole objective of the investigation is to improve air safety. It is intended neither to apportion blame nor to assess responsiblity.